Consultancy
Why professional consulting services are important?
Design that supports health requires a solid understanding of the ways in which affects people, processes and organisations.
Benefits for you:
- Evidence-based recommendations
- Avoidance of costly mistakes
- Sustainable, future-proof solutions
- Professional support during implementation
Our consulting services
Identification of areas for action
We will analyse your existing structures and processes to identify opportunities for targeted improvement – with a view to optimising the user experience.
Development of tailored recommendations
Based on our analyses, we draw up concrete, implementable recommendations for action in a variety of areas:
- Sensory aspects: optimal use of colours, light, acoustics, the look and feel, to create pleasant, functional surroundings.
- Materials: advice on the selection of materials that work well in terms of health, well-being and functionality.
- User experiences: strategies for improving the interaction between users and services.
- Safety: recommendations with a view to ensuring safety in all aspects of the design and use.
- Ergonomics: optimisation of workplaces and products with a view to maximising user friendliness.
- Autonomy: promoting independence through appropriate design solutions.
- Accessibility: ensuring accessibility for all users.
- Processes: improving processes with a view to increased efficiency.
- Services: development and optimisation of needs-oriented services.
Support during implementation
We will support you as you implement our recommendations, ensuring that they are successfully realised.
Flexible and needs-oriented – our consulting takes place where it can deliver the best results: on our clients’ premises, in a digital environment or in the SCDH’s Living Lab. Our platforms: the SCDH’s Extended-Reality Simulation Area, the largest facility of its kind in Switzerland, realistic test settings, a variety of testing systems, workshops and the SCDH Materials Collection. We use these platforms as needed and depending on the question being addressed.
Our methods and technologies
Modern technologies
- Motion capture: movement analysis for ergonomic optimisation
- Eye tracking: analysis of visual behaviour and attention
- Age simulation suits: change of perspectives to inform age-sensitive design
- 3D glasses: immersive spatial analysis and simulation
Tried and tested information gathering techniques
- Surveys and interviews
- Structured observations
- Case studies and simulations
Well-founded assessment
- Statistical analysis
- Qualitative data interpretation
- Evidence-based recommendations
Signage, guidance systems / Information design / Interaction design
The transmission of information and ideas that are presented graphically and swiftly perceived and understood – this is visual communication. We see it everywhere, all the time: in the form of signage in buildings, of signs and markings indicating a route in a city, an informational chart on a website, a poster campaign in public spaces.
Architecture, interior design / Urban planning, public spaces / Product design
The built environment encompasses not only architecture but also the places around it, the front yards or gardens, interior courtyards or shaped urban spaces. These places, and the objects and products within them were and are formed by us, by people, and, at the same time, they form the environment in which we live.
Service design / Organisation design
A service, a system, a process: these are not things that simply come into being. They need to be shaped, and they need to be continuously reshaped or refined. Only by consistently taking their users’ perspective into account, can one guarantee their alignment with the needs and expectations of those users. This approach results in needs-oriented systems, processes and services – and occasionally in changes that may involve the entire organisation.
Who we provide consulting services to
Diverse target groups, individualised approach:
- Health institutions: optimisation of patient experiences, workflows and healing environments
- Planners and designers: solid body of evidence on which to base designs and design validation
- Builders and public authorities: strategic advising in relation to decision-making on sustainable investments
- Industry and economy: designing workplaces and production processes that prioritise health
- Associations and advocacy organisations: specialised support for positioning and standards
- Universities: collaborative research and knowledge transfer
What we deliver
- Concrete recommendations, prioritised action plans, implementation strategies, resource planning
- Scientifically sound bases: evidence-based statements of grounds, best practice examples, measurement of success
- Sustainable solutions: future-proof concepts, scalable approaches, long-term support
Process and terms
Individualised project design: time frame and content are determined jointly – based on the question to be addressed and your requirements.
Transparent cost structuring: fair pricing based on your specific requirements. We would be delighted to draw up a concrete offer for you.
In-person consulting: contact us to arrange a non-binding initial consultation. We will discuss your challenges and work with you to develop the optimal analytical approach.
